New Sassa Card Application, Renewel, Balance Check Online & More 2024

New Sassa Card Process

You are getting Sassa Grant but facing issues, then all of your problems can be solved with SASSA Card. Getting a New Sassa Card is easier than you think! Whether you prefer the convenience of online applications or the in-person approach at the post office, this guide will walk you through the entire process step-by-step. No more confusion or long lines – follow these simple steps and your new SASSA Card will be in your hands in no time.

Eligibility Criteria to Get SASSA New Card

  • Age: You must be 18 years old or older.
  • Citizenship: You must be a South African citizen, asylum seeker, or special permit holder.
  • Grant Beneficiary: You must be a beneficiary of a SASSA grant with an active grant.
  • No Duplicate Grants: You cannot receive any other government grant.
  • Income Limits: Your income must fall below a certain amount based on marital status.
  • Asset Limits: The total value of your assets must also be below a certain amount.

Document Requirements for New Sassa Card

  • Identification: Provide your ID card, passport number, or special permit number.
  • Proof of Address: This can be a utility bill or bank statement in your name.
  • Phone Number: You’ll need an active cell phone number registered in your name for SASSA to contact you about your card.

How to Apply for SASSA New Card?

Apply for a New SASSA Card Online

Obtaining your new SASSA card online can be a breeze if you follow these simple steps.

  • Gather your documents: Ensure you have your South African ID card, passport, or special permit, proof of address, and an active cell phone number.
  • Prepare your device: You’ll need a computer, tablet, or smartphone with a stable internet connection.

Steps to apply for a new SASSA card online:

  1. Visit the SASSA website: Open your preferred internet browser and navigate to the official SASSA website.
  2. Register or Log in: Create an account if you haven’t already or log in to your existing account.
  3. Find the card application section: Look for the “Card Services” or “Apply for New SASSA Card” section and click on it.
  4. Fill out the application form: Provide your details and upload the required documents.
  5. Review and submit your application: Double-check all information before submitting.
  6. Wait for confirmation: You’ll receive a confirmation message once your application is submitted.
  7. Collect your card: Follow the instructions for card collection once your application is approved.


Keep your password confidential, save your application reference number, and check the SASSA website regularly for updates.

Apply for SASSA New Card at the Post Office

If you prefer the in-person approach, visit your local post office to apply for your new SASSA card.

  1. Find your nearest post office: Locate the nearest post office using an online search or ask for help.
  2. Visit the post office during working hours: Make sure to visit during operating hours.
  3. Approach the customer service counter: Inform the staff member that you’d like to apply for a new SASSA card.
  4. Explain your situation and provide your documents: Provide the necessary documents and fill out the application form.
  5. Submit your application and collect your receipt: Wait for notification and collect your card as instructed.


Be patient, ask questions if needed, and keep your receipt safe for reference.

How to Check Sassa Card Expiry Date?

To check the expiry date of your SASSA card, you can follow these steps:

Check the Card Itself

Look at the front or back of your SASSA card. The expiry date is typically printed on the card itself. It may be labeled as “Valid Thru” or “Expires On” followed by the month and year.

Contact SASSA

If you cannot find the expiry date on the card or if you have any doubts, you can contact the South African Social Security Agency (SASSA) directly. You can reach out to SASSA through their official website, helpline, or visit a SASSA office in person. They will be able to provide you with information about your card’s expiry date and any necessary steps to take.

Check Online

Some banks or financial institutions that issue SASSA cards may have online banking portals or mobile apps where you can view your card details, including the expiry date. Log in to your online banking account or check the mobile app associated with your SASSA card to see if the expiry date is listed there.

Visit a Bank

If you prefer, you can visit the bank branch or branch of the financial institution that issued your SASSA card. Speak to a bank teller or customer service representative, and they should be able to assist you in checking the expiry date of your card.

By following these steps, you can easily check the expiry date of your SASSA card and ensure that it remains valid for accessing your social grant payments.

Benefits of Sassa New Card

The SASSA Card offers a multitude of advantages to social grant recipients in South Africa, ensuring convenient access to their funds and empowering them financially. Among the notable benefits of the SASSA Card are as follows:

Extensive Network Access

SASSA Gold Cards enable grant withdrawals from a vast network of ATMs nationwide, spanning various banks and retailers like Boxer, Pick n Pay, Shoprite, Usave, Spar, and others.

Transaction Benefits

Beneficiaries enjoy transaction perks such as complimentary withdrawals within retail stores, free 3-month statements, and balance inquiries, alleviating the need for them to endure lengthy queues at Post Offices or cash pay points. This not only saves time but also reduces transaction expenses for the beneficiaries.

Financial Empowerment

By receiving their grants in full and cutting down on transaction costs, beneficiaries are empowered financially to manage their funds effectively and access their money conveniently, particularly in rural areas where traditional banking infrastructure may be scarce.

Sustained Support

The SASSA Card guarantees uninterrupted access to grant payments, enabling beneficiaries to receive their financial assistance seamlessly without any disruptions. This commitment to providing uninterrupted support underscores the government’s dedication to aiding the most vulnerable segments of society, including the elderly, disabled, child support, and SRD R350 grant recipients.

Enhanced Social Welfare

The SASSA Card forms part of the government’s broader strategy to enhance social welfare systems in South Africa, aiming to eliminate barriers in the grant distribution process and ensure that social assistance reaches those in need promptly and efficiently.

These benefits collectively contribute to enhancing the quality of life for social grant recipients in South Africa, offering them security, convenience, and efficiency in accessing their much-needed financial support.

What is SASSA Gold Card?

The SASSA Gold Card, issued by the South African Social Security Agency (SASSA), serves as a vital payment method for social grant beneficiaries. It enables easy access to grant funds through a wide network of ATMs and various retailers such as Boxer, Pick n Pay, Shoprite, Usave, Spar, and others.

With benefits like free withdrawals at retail stores, complimentary 3-month statements, and balance inquiries, the card ensures convenient financial management. Its validity has been extended beyond December 2023, allowing beneficiaries to continue using it without interruptions.

Postbank is the sole institution authorized to replace SASSA Gold Cards, and beneficiaries should disregard any misinformation regarding the need for card replacement. Overall, the SASSA Gold Card plays a crucial role in providing financial assistance to millions of social grant recipients in South Africa, facilitating easy access to funds and effective financial management.

How to transfer money from Sassa Card to capitec?

To transfer money from your SASSA card to a Capitec account, you can follow these steps:

  1. Visit a Capitec Branch: Go to your nearest Capitec branch or ATM.
  2. Bring Necessary Documents: Make sure to bring your SASSA card and your Capitec account details, including your account number and any required identification.
  3. Speak to a Consultant: Inform the Capitec consultant that you would like to transfer money from your SASSA card to your Capitec account. They will guide you through the process and assist you in completing the transaction.
  4. Provide Information: You may need to provide your SASSA card details and any other required information to initiate the transfer.
  5. Confirm the Transaction: Once all necessary details are provided, confirm the transaction with the consultant. They will process the transfer from your SASSA card to your Capitec account.
  6. Receive Confirmation: After the transaction is completed, you should receive a confirmation receipt or notification confirming the transfer of funds to your Capitec account.

By following these steps, you can successfully transfer money from your SASSA card to your Capitec account with the assistance of a Capitec consultant.

How to change Sassa Card to Bank Account?

To change your SASSA card to a bank account, you’ll need to follow these steps:

  1. Choose a Bank: Decide which bank you want to open an account with. Most major banks in South Africa, such as Absa, Capitec, FNB, Nedbank, and Standard Bank, offer accounts suitable for receiving SASSA grants.
  2. Visit the Bank: Go to the branch of the bank you’ve chosen with your SASSA card and necessary identification documents. These documents typically include your South African ID or passport, proof of address, and proof of income (your SASSA grant).
  3. Open an Account: Speak to a bank consultant and inform them that you want to open an account to receive your SASSA grant. They will guide you through the account opening process and provide you with the necessary forms to fill out.
  4. Complete Documentation: Fill out the account opening forms with accurate information and submit them along with your identification documents to the bank consultant.
  5. Wait for Approval: The bank will process your application, which may take a few days. Once approved, you will receive your new bank account details.
  6. Notify SASSA: Once you have your new bank account, you’ll need to inform SASSA of the change. You can do this by visiting your nearest SASSA office or contacting them via their helpline.
  7. Transfer Funds: Once SASSA has updated your information, your grants will be deposited directly into your new bank account instead of your SASSA card.

By following these steps, you can change your SASSA card to a bank account and receive your grants directly into your bank account.

How to withdraw money without Sassa Card?

If you need to withdraw money without your SASSA card, you can do so by following these steps:

  1. Visit a Bank: Go to your bank branch where you have your account or any ATM that belongs to your bank.
  2. Provide Identification: Bring your identification documents, such as your South African ID or passport, to verify your identity.
  3. Request a Withdrawal: Inform the bank teller or use the ATM to request a withdrawal from your account.
  4. Provide Details: You may need to provide additional details such as your account number and any security information required to access your account.
  5. Complete the Transaction: Follow the prompts on the screen or instructions from the bank teller to complete the withdrawal transaction.
  6. Collect Your Cash: Once the transaction is processed, collect your cash from the bank teller or ATM.

Alternatively, if you have internet banking or mobile banking set up for your account, you may be able to transfer funds to another account or make payments electronically without the need for a physical card.

It’s important to note that some banks may have specific procedures or requirements for withdrawing money without a card, so it’s advisable to check with your bank beforehand to ensure a smooth transaction.

What to do if Sassa Card Declined?

If your SASSA card is declined, you can take the following steps to address the issue:

  1. Check the Balance: Ensure that you have sufficient funds available on your SASSA card to cover the transaction you are attempting. You can check your balance by using an ATM, logging into your online banking account (if available), or contacting SASSA’s helpline.
  2. Verify Card Details: Double-check that you are entering the correct PIN and that your card is not damaged or expired. If your card has expired, you may need to request a replacement card from SASSA.
  3. Contact SASSA: If you are unable to determine the reason for the decline or if the issue persists, contact SASSA’s customer service helpline. They can provide assistance and troubleshoot any issues with your card.
  4. Visit a Bank: If the problem persists and you are unable to resolve it over the phone, consider visiting a bank branch or financial institution that issued your SASSA card. A bank teller or customer service representative may be able to assist you in identifying and resolving the issue.
  5. Report Lost or Stolen Card: If your card has been lost or stolen, report it to SASSA immediately. They can deactivate the card to prevent unauthorized use and issue you a replacement card.
  6. Check for Account Holds: Sometimes, transactions may be declined due to holds or restrictions placed on your account by SASSA or the bank. Contact SASSA or your bank to inquire about any holds or restrictions on your account.

By taking these steps, you can address the issue of a declined SASSA card and ensure that you can access your social grant payments without any interruptions.

How to write an Affidavit for a lost Sassa Card?

To write an affidavit for a lost SASSA card, follow these steps:

  1. Introduction: Begin by stating your full legal name, address, and other personal details such as your ID or passport number. Also, mention that you are making the affidavit to report the loss of your SASSA card.
  2. Statement of Loss: Clearly state that you have lost your SASSA card. Provide details such as when and where you last had the card, and any circumstances surrounding its loss.
  3. Explanation of Importance: Explain why it is necessary to report the loss of your SASSA card. Mention that it is your primary means of accessing your social grant payments and that its loss may cause financial hardship.
  4. Declaration of Diligence: State that you have taken all reasonable steps to locate the lost card, such as retracing your steps and contacting relevant authorities.
  5. Request for Action: Clearly state that you are requesting a replacement SASSA card to be issued to you as soon as possible.
  6. Sworn Statement: Include a statement declaring that the information provided in the affidavit is true and accurate to the best of your knowledge. Sign and date the affidavit in the presence of a commissioner of oaths or a notary public.
  7. Witness Signature: If required, have a witness sign the affidavit to attest to your identity and the accuracy of the information provided.
  8. Commissioner’s Stamp and Signature: Once you have signed the affidavit, the commissioner of oaths or notary public will affix their stamp or seal and sign the document to certify its authenticity.

Here’s a sample template for the affidavit:

[Your Full Name]
[Your Address]
[City, State, Zip Code]
[Your ID/Passport Number]


I, [Your Full Legal Name], residing at [Your Address], do solemnly declare and affirm as follows:

  1. I am the holder of a SASSA card issued by the South African Social Security Agency.
  2. I hereby declare that my SASSA card bearing number [Card Number] has been lost.
  3. The loss occurred on [Date of Loss] at [Location of Loss], under the following circumstances: [Brief explanation of how the card was lost].
  4. I have diligently searched for the lost card but have been unable to locate it.
  5. I understand the importance of reporting the loss of my SASSA card promptly to prevent any unauthorized use and to facilitate the issuance of a replacement card.
  6. I hereby request that a replacement SASSA card be issued to me as soon as possible to enable me to access my social grant payments.
  7. I solemnly affirm that the information provided in this affidavit is true and correct to the best of my knowledge.

[Your Signature]

Sworn and subscribed to before me on this [Date] day of [Month, Year].

[Signature of Commissioner of Oaths/Notary Public]
[Commissioner’s Stamp/Seal]

FAQs for Sassa Card

Your SASSA card allows you to access your grant money through various channels, including withdrawing cash from ATMs, making in-store purchases at participating retailers, and more.

You can check your SASSA card balance through your phone, online, at ATMs, or at the post office.

The validity of SASSA Gold Cards has been extended beyond December 2023, ensuring uninterrupted access to grant payments for beneficiaries. Postbank has confirmed that the cards will remain fully functional and will not expire in December, eliminating the need for beneficiaries to switch to cards from other banks. This extension reflects Postbank’s dedication to providing convenient and affordable services to disadvantaged populations.

Beneficiaries are informed that there’s no need to renew or replace their SASSA Gold Cards, as they remain valid for social grant payments throughout 2024. Postbank, the authorized entity for SASSA Gold Card replacements, has extended their validity, ensuring continued access to funds without disruptions. Beneficiaries should disregard any misleading information suggesting card changes, as only Postbank is authorized for SASSA Gold Card replacements. This renewal process highlights the ongoing functionality and convenience of SASSA Gold Cards for beneficiaries.

To renew your SASSA card, you can visit any South African Post Office branch or SASSA office. These locations are authorized to assist with SASSA card renewals and replacements. Simply go to the nearest South African Post Office or SASSA office, bring your current SASSA card, and any required identification documents, and request assistance with the renewal process. The staff will guide you through the necessary steps to renew your SASSA card and ensure that you continue to have access to your social grant payments without interruptions.

No, you can’t renew your SASSA card online. To renew your SASSA Gold Card, you have to go to the nearest Post Bank office in South Africa. Bring your SASSA Card and ID documents. At the branch, officials will help you fill out a renewal form with your details. After that, you’ll get a receipt. You need to collect your new card from the Post Bank branch and follow the instructions to activate it. This in-person renewal makes sure you can keep using your SASSA Gold Card without any problems.


The SASSA card, issued by the South African Social Security Agency, is a payment card used by social grant beneficiaries to access their funds conveniently. It provides various benefits such as wide ATM network access, transaction benefits, and financial empowerment. So, if you are getting any Sassa Grant, then apply for New Sassa Card and enjoy the benefits of Sassa Gold Card for free.