The SASSA Appeal process lets people who have been turned down for a grant challenge the decision. If someone is unhappy because their Grant Application was denied, they can appeal within 90 days of getting the rejection letter. The appeal review also takes 30 days.

To appeal, they need to understand why they’re appealing, gather the right papers, and then send in their appeal online, by email, mail, or in person. An independent group will decide if the appeal is successful. If not, they can get legal advice. This process gives people a second chance to have their case looked at again, making sure things are fair and clear for everyone who needs social help.

South African ID Number:
South African Cell Number:

How To Lodge An Appeal For SASSA SRD R350 Grant Online?

You can Lodge an Appeal by visiting the giving link and following the process below:

  1. Visit the SASSA website:
  2. Enter your ID number and the phone number you used when applying.
  3. Click “Send Pin” to get a PIN.
  4. Type the PIN you receive into the provided space.
  5. Choose the month you want to appeal for.
  6. Select the reason for your appeal.
  7. Submit your appeal.
  8. Wait for the bof your appeal.

You’ll be told if your appeal was successful. If it was, you’d get the grant on the Payment Date. If not, the decision is usually final.

Sassa Status Check Appeal

To check the status of your SASSA appeal, you have two more options:

SRD R350 Appeal Status via Sassa Website

  • Go to the SASSA SRD Grant website and go to the “Appeals” section.
  • Sign in with your ID number and the phone number you used when applying.
  • Click on “Check Appeal Status” and enter your details.
  • Your appeal status will be shown on the screen.

Contact the SASSA Call Center

  • If you can’t check online, call the SASSA call center at 0800 601 011.
  • Give your ID number and the phone number you used during your application.
  • A SASSA representative will help you check your appeal status.

Using these methods, you can easily find out how your SASSA appeal is progressing and stay updated on its status.

What To Do If My Appeal is Declined?

If your SASSA appeal gets turned down and you’re unsure what to do next, you can take further steps. Here’s what you can do:

  • Approach the High Court: If your appeal is unsuccessful, you can go to the High Court for a review within 180 days of getting the appeal decision. This is important if you think the SASSA appeals process made a wrong decision.
  • Review Process: Going to the High Court lets an independent judge look at your appeal decision. They can change the decision if they find legal reasons to do so.
  • Stick to the Timeline: It’s crucial to start the review process within the given time frame. This ensures your case gets considered properly under the law.

By following these steps, you can take action if your SASSA appeal doesn’t go your way, making sure your case gets a fair look.

Reasons for SRD R350 Appeal Declination

There can be multiple reasons for an appeal to reject and the following are some reasons:

  1. Identity Verification Failed: This means that there was an issue verifying the identity of the applicant. It could be due to incorrect information provided or a mismatch in the details provided with the official records.
  2. Existing SASSA Grant: If the applicant already receives another type of SASSA grant, they may not be eligible for the Special Relief of Distress (SRD) grant.
  3. NSFAS Registered: Applicants who are registered with the National Student Financial Aid Scheme (NSFAS) may be ineligible for the SRD grant as it is meant for individuals who are not supported through other financial aid programs.
  4. UIF Registered: This indicates that the applicant is registered with the Unemployment Insurance Fund (UIF), which may suggest they have alternative financial support and therefore are not eligible for the SRD grant.
  5. Government Payroll Registered: Similar to UIF registration, being registered on the government payroll implies that the applicant is receiving income from a government source, making them ineligible for the SRD grant.
  6. Age Outside Range (>60): Applicants who are over the age of 60 may not qualify for the SRD grant as they might be eligible for other pension or social assistance programs meant for older individuals.
  7. Age Outside Range (<18): Similarly, applicants who are under the age of 18 may not be eligible for the SRD grant as they might be covered under other child support or welfare programs.
  8. Deceased Record on DHA: This means that the applicant is registered as deceased in the Department of Home Affairs records, which disqualifies them from receiving the SRD grant.
  9. Alternative Income Source Identified: If the applicant has another source of income or financial support, they may not be eligible for the SRD grant as it is intended for individuals experiencing financial distress without other means of support.

Sassa Contact Details

Contact the SASSA Toll Free Call centre on: 0800 60 10 11
Contact the SASSA Head Office on: 012 400 2322
Email SASSA Head Office at: [email protected]
Visit SASSA offices across the country.

FAQs of SASSA SRD Appeal Status Check

Why was my SASSA appeal rejected?

Your SASSA appeal may have been rejected due to reasons such as incomplete information in the application, identity verification failure, existing SASSA grant, or other eligibility criteria not being met. Moreover, you check the details above.

How long does the SASSA appeal process take?

The SASSA appeal process can take between 60 to 90 days. It is important to be patient while waiting for a decision on your appeal and keep checking your status regularly.

What should I do if my SASSA appeal is declined?

If your SASSA appeal is declined, it is essential to understand the reason for the declination. You can seek advice, review your application and appeal, consider legal recourse through a judicial review, and explore alternative support options.

Can I seek assistance if I encounter issues during the SASSA appeal process?

Yes, if you face challenges during the online appeal process, you can seek help by contacting SASSA directly for support. It is important to address any issues promptly to ensure a smooth appeal process.

What documents do I need for a SASSA appeal?

Gather necessary documentation for Sassa SRD R350 Appeal:
– ID number
– Proof of income status
– Proof of residence
– Any other relevant documents supporting your appeal case

Can refugees and asylum seekers appeal for the SASSA grant?

Refugees and asylum seekers can also appeal for the SASSA grant by providing valid documentation proving their status in South Africa.

How can I check the status of my SASSA appeal?

You can check the status of your SASSA appeal by visiting the SASSA website, logging in to track your appeal status, Using this website (with SA ID and Phone Number), sending an SMS with your appeal ID number, or calling the toll-free number provided for progress updates.

Summary

The SASSA Appeal process in South Africa lets applicants challenge rejected grant applications. Reasons for rejection may include incomplete documents or not meeting requirements. Applicants usually have about 90 days to appeal.

They gather needed documents, submit appeals online, by email, or in person, and then wait for a decision from an independent tribunal. If successful, they get the grant; if not, seeking more help or a judicial review is possible. It’s important to understand the appeal reasons and follow the steps carefully to navigate the process well.