The South African Social Security Agency (SASSA) is stepping into a new digital era with the introduction of mandatory SASSA biometric enrollment. Starting 01 September 2025, this system will enhance security, reduce fraud, and ensure that social grants reach the right beneficiaries. By using advanced biometric technology, SASSA aims to make grant processes more reliable, transparent, and accessible for millions of South Africans.

What Is SASSA Biometric Enrollment?
Biometric enrollment is a system where applicants and beneficiaries use unique biological identifiers, such as fingerprints or facial recognition, to verify their identity. This ensures that only eligible people receive grants and prevents fraudulent or duplicate applications.
Who Needs to Register for Biometric Enrolment?
From 01 September 2025, biometric enrollment will apply to:
- All new social grant applications
- Clients undergoing reviews
- Beneficiaries requesting personal detail changes
- Clients using services without built-in biometric verification (such as certain maintenance services), where direct enrollment on the BBE system is required
Why Is Biometric Enrollment Important?
The main goal of introducing biometric enrollment is to protect the integrity of the SASSA grant system. This technology offers several key benefits:
- Accurate applicant verification: New applicants are verified and biometrically enrolled.
- Fraud prevention: Reduces fraudulent applications and duplicate payments.
- Authenticity checks: Ensures beneficiaries’ proof of life and identity.
- Fair grant distribution: Prevents ineligible people from receiving benefits.
- Simplified processes: Reduce paperwork and speed up verification.
- Better protection: Ensures grants go to the right individuals at the right time.
How Beneficiaries Will Benefit?
With biometric enrollment, beneficiaries will enjoy:
- A safer, more reliable system
- Reduced risk of grant fraud or identity theft
- Faster verification during reviews or personal detail changes
- Peace of mind knowing their grant is secure and protected
SASSA’s Commitment to Beneficiaries
SASSA has trained all staff members to assist beneficiaries during this transition. The agency is committed to paying the right social grant, to the right person, at the right time and place – NJALO.
Contact SASSA for Assistance
If you need help with biometric enrollment or have questions about your social grants, you can reach SASSA through the following channels:
- Toll-Free Number: 0800 60 10 11
- Website: www.sassa.gov.za
- Online Applications (Grants): services.sassa.gov.za
- COVID-19 SRD Applications: srd.sassa.gov.za
- Email: GrantEnquiries@sassa.gov.za
- WhatsApp: 082 054 0016
Conclusion
The introduction of SASSA biometric enrollment in September 2025 marks a major milestone in strengthening South Africa’s social grant system. By using advanced technology, SASSA is ensuring greater security, fewer fraudulent claims, and smoother processes for beneficiaries. This change reflects SASSA’s ongoing commitment to protecting and supporting the millions of South Africans who depend on social grants.