SASSA Operating Hours Across South Africa

We must know that SASSA Operating Hours are different across the different branches in South Africa, leading to confusion and potential delays for beneficiaries. To address this issue, SASSA SRD has standardized its operating hours, with most offices now open from 7:30 AM to 4:30 PM, Monday through Friday.

However, during periods of high demand or special circumstances, certain branches may extend their hours; for instance, some offices operate from 6:00 AM to 7:00 PM on weekdays and weekends to facilitate grant payment updates. For precise information, beneficiaries are encouraged to contact their local SASSA offices directly or call the toll-free helpline at 0800 60 10 11.

General Operating Hours

SASSA offices generally operate from Monday to Friday, opening between 7:30 AM and 8:00 AM, and closing between 4:30 PM and 5:00 PM. These hours may vary slightly depending on the specific branch and its location. It’s important to note that SASSA offices are closed on weekends and public holidays. Therefore, planning visits during standard operating days and hours is essential to ensure service availability.

Regional Variations

While the general operating hours apply nationwide, certain regions may have specific variations. Below is a breakdown of SASSA office hours and contact details by province:

Gauteng

  • Head Office:
    • Address: SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Street, Pretoria
    • Operating Hours: Monday to Friday, 7:30 AM to 4:30 PM
    • Contact: 012 400 2000
  • Regional Offices:
    • Johannesburg Office:
      • Address: 28 Harrison Street, Johannesburg, 2000
      • Operating Hours: Monday to Friday, 7:30 AM to 4:30 PM
      • Contact: 011 241 8300
    • Soshanguve Office:
      • Address: Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152
      • Operating Hours: Monday to Friday, 7:30 AM to 4:30 PM
      • Contact: 012 730 0325
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Western Cape

  • Regional Office:
    • Address: Golden Acre, 9 Adderley Street, Cape Town, 8001
    • Operating Hours: Monday to Friday, 8:00 AM to 5:00 PM
    • Contact: 021 469 0200
  • Cape Town Office:
    • Address: 50 Queen Victoria Street, Cape Town City Centre, Cape Town, 8000
    • Operating Hours: Monday to Friday, 7:30 AM to 4:30 PM
    • Contact: 021 481 9736

KwaZulu-Natal

  • Regional Office:
    • Address: 1 Bank Street, Pietermaritzburg, 3201
    • Operating Hours: Monday to Friday, 7:30 AM to 4:30 PM
    • Contact: 033 846 3300
  • KwaMashu Office:
    • Address: Mduduzi Msomi Road, P Section, KwaMashu
    • Operating Hours: Monday to Friday, 7:30 AM to 4:00 PM
    • Contact: 033 846 3400

Eastern Cape

  • Regional Office:
    • Address: BKB Building, Cnr Fitzpatrick & Merino Road, Quigney, East London, 5200
    • Operating Hours: Monday to Friday, 8:00 AM to 5:00 PM
    • Contact: 043 707 6300

Free State

  • Regional Office:
    • Address: African Life Building, 75 St. Andrew Street, Bloemfontein
    • Operating Hours: Monday to Friday, 8:00 AM to 5:00 PM
    • Contact: 051 410 8339

Limpopo

  • Regional Office:
    • Address: 43 Landros Mare Street, Polokwane, 0699
    • Operating Hours: Monday to Friday, 7:30 AM to 4:30 PM
    • Contact: 015 291 7400

Mpumalanga

  • Regional Office:
    • Address: 18 Ferreira Street, Nelspruit, 1200
    • Operating Hours: Monday to Friday, 7:30 AM to 4:30 PM
    • Contact: 013 754 9380

Northern Cape

  • Regional Office:
    • Address: 95-97 Du Toitspan Road, Kimberley, 8300
    • Operating Hours: Monday to Friday, 7:30 AM to 4:00 PM
    • Contact: 053 802 4919

North West

  • Regional Office:
    • Address: SASSA House, University Drive, Mmabatho, 2735
    • Operating Hours: Monday to Friday, 9:00 AM to 5:00 PM
    • Contact: 018 388 4006

FAQs about SASSA Working Hours

Are SASSA offices open on weekends?

Typically, SASSA offices are closed on weekends. However, during periods of high demand or special circumstances, certain branches may extend their hours to include weekends. For instance, to facilitate the updating of grant payment cards, SASSA has previously extended operations from 6:00 AM to 7:00 PM, including weekends.

Do SASSA operating hours change during public holidays?

SASSA offices are generally closed on public holidays. It’s recommended to plan your visits on regular business days to ensure service availability.

How can I find the operating hours of my local SASSA office?

Operating hours can vary by location. To obtain accurate information, you can contact your nearest SASSA office directly. A comprehensive list of regional offices, along with their contact details, is available on the SASSA website.

Are there any SASSA service points with different operating hours?

Yes, some SASSA service points, especially those located within shopping centers or malls, may have different operating hours. For example, the SASSA service point at Maponya Mall operates from 9:00 AM to 6:00 PM on weekdays and Saturdays, and from 9:00 AM to 5:00 PM on Sundays and public holidays.

Summary

The South African Social Security Agency (SASSA) provides essential services to beneficiaries across the nation. Understanding the operating hours of SASSA offices is crucial for timely access to these services. Generally, SASSA offices are open from Monday to Friday, starting between 7:00 AM and 8:00 AM, and closing between 4:00 PM and 5:00 PM. Offices are typically closed on weekends and public holidays, though exceptions may occur during special initiatives or high-demand periods. For the most accurate and up-to-date information, it’s advisable to contact your local SASSA office directly or call the toll-free helpline at 0800 60 10 11.