What is Sassa SRD Grant?

The Social Relief of Distress Grant or SASSA SRD Grant is a financial grant to citizens of South Africa Refugees, Asylum Seekers, and Special Permit Holders. The South African Government provides SRD R350 Grants to citizens between the ages of 18 and 60, who don’t have enough means or don’t get any other financial help from any source. If you are also looking for a Sassa SRD Grant, follow the article below and apply for it now. 

SRD R350 Grant Status Check Online

If you have already applied for an SRD Grant and want to check the Status, then below is the tool for your Sassa SRD R350 Status Check:

South African ID Number :
South African Cell Number :

SRD Grant R350 Status

SRD Grant Application

So you want to apply for the Sassa SRD Grant but don’t know how? Don’t worry; follow the steps below and we are sure you will know everything about the Sassa SRD Grant Application Process within 10 minutes. So, let’s start it right now:

Eligibility Criteria

For the SASSA SRD R350 Grant, the following are the eligibility criteria:

  1. Live in South Africa
  2. Must be a South African citizen, permanent resident, refugee, or have a special permit
  3. Age must be between 18 and 60
  4. You are a jobless
  5. Or earn R624 or less every month
  6. You are a South African resident who holds a special permit from one of the following three dispensations:
    • Lesotho Exemption Permit Dispensation
    • Special Angolan Dispensation
    • Zimbabwe Exemption Permit Dispensation
  7. Be on Home Affairs or Sassa's database
  8. Not living in a government or subsidized institution
  9. Not be getting the COVID-19 Social Relief of Distress grant
  10. Not receive UIF benefits, Nsfas support, or any other social grants from Sassa
  11. You must not be a recipient of a stipend from the National Student Financial Aid Scheme (NSFAS).
  12. You must not be living in a state-funded station

Required Documents for SRD r350 Grant

The documents you need for the SRD R350 Grant application are:

  1. A filled-out SASSA application form.
  2. A valid South African ID document or Smart ID card (13-digit Bar Coded) If you are an asylum seeker, refugee, or special permit holder, then must provide your passport number or special permit number.
  3. Proof of where you live with a document or utility bill that must confirm your current address
  4. A bank statement from the last three months.
  5. Proof of your income, if needed.
  6. Include any documents that show your current financial situation, such as invoices, payslips, or proof of any extra sources of income.
  7. Any other papers that might be asked for during the application.

Above are all the documents you must need before applying for the SRD R350 Grant. Note that you may need more documents or anything depending on the situation.

How to Apply for R350 Grant?

Sassa Online Application for r350 Via SMS Method

The mobile SMS method allows individuals without internet access to apply for the SRD R350 Grant. By dialing the USSD code, applicants can access the application process directly from their mobile phones.

  • Dial the USSD code *134*7737# on your mobile phone.
  • Follow the instructions provided in the video below to complete your application.

How to Apply for Sassa SRD R350 Grant Through WhatsApp?

To apply for the SRD R350 Grant through WhatsApp, follow these steps:

  • Save the SASSA WhatsApp number 082 046 8553 on your mobile phone
  • Send a message saying 'hi' to the SASSA WhatsApp number
  • Reply with 'help' to receive further instructions.
  • Select the option '4' to access the Unathi Sassa platform
  • Type 'SRD' to indicate that you're applying for the SRD Grant
  • Confirm whether you're applying for yourself or someone else
  • Provide your name, surname, and ID number in the message
  • Follow the prompts to complete the application process.

Please be aware that the SASSA WhatsApp number may be handling a large number of applications. If you encounter this issue, try again later or contact SASSA for assistance.

SASSA SRD r350 Application via Website

To apply online for the SRD R350 Grant through the SASSA SRD website, follow these steps:

  • Go to the SASSA SRD website at srd.sassa.gov.za.
  • Look for the 'How do I apply for this SRD Grant' section.
  • Reply with 'help' to receive further instructions.
  • Click on the yellow bar that says 'Click Here to Apply Online'.
  • Complete the application form with the necessary details and submit it.

Please be aware that the SASSA website might have technical difficulties, leading to a 503 Service Unavailable error. If you encounter this issue, you can try again later or reach out to SASSA for assistance. Additionally, it's advisable to keep track of your application status and any updates regarding reapplication or pending status through official channels such as the SASSA website or contact points.

How to Apply for Sassa Grant R350 with SASSA Chatbot?

To apply for the Sassa SRD R350 Grant through the SASSA Chatbot, follow these steps:

  • Visit the SASSA website and locate the SRD R350 Grant assistance chatbox.
  • Enter your ID number and mobile number as prompted.
  • Select the option to apply for the SRD R350 grant within the chatbox.
  • The SASSA Chatbot will provide a link to the SRD website for further steps.
  • On the SRD website, you'll need to:

Agree to the terms and conditions

You need to read and agree to the terms and conditions of consent and declaration. Besides, read and agree to the terms of You and Your Special COVID-19 SRD Grant document. Understand and agree to them and then move to the next step.

Provide Your Details

To complete your application, provide the following details:

  • Your Identity Document (ID) Number
  • Your Full Name and Surname (as they appear on your ID document)
  • Your Gender
  • Your Residential Address
  • Your Contact Details (including phone number and email)
  • Your Employment and Financial Information
  • Any other supported documents to prove your eligibility

Please note that SASSA may request additional information during the application process.

SRD Grant Payment Method

Selecting Your Preferred Payment Method (Banking Details) for the SRD Grant can vary depending on whether you're a New Applicant or an Existing One. Here's a breakdown of the steps for each scenario:

If You are a New Applicant

Choose between Cash Send or Bank Account as your payment method.

If opting for a Bank Account

  • Provide Bank Name, Account Number, Branch Name, and Account Type
  • Read and agree to the Terms and Conditions
  • Submit the form

If selecting Cash Send

  • Provide your mobile number
  • Read and agree to the Terms and Conditions
  • Submit the details.

If You are an Existing Applicant

  • Confirm your existing bank account details.
  • Read and agree to the Terms and Conditions.
  • Submit the form.

If previously using Cash Send but now opting for a Bank Account

  • Provide Bank Name, Account Number, Branch Name, and Account Type
  • Read and agree to the Terms and Conditions
  • Submit the form.

Important Note

Ensure that the bank account provided is under your name, as SASSA cannot deposit payments into accounts belonging to other individuals.

Wait for an SMS Confirmation

After providing the details above, you will receive an SMS on your provided mobile number confirming your banking details. Hurrah! this confirmation means that your SASSA SRD R350 application is active now.

SASSA SRD R350 Grant Verification and Validation Processes

The verification and validation procedures for the SASSA SRD R350 Grant ensure accuracy and transparency through several steps:

1. Application Submission: Upon submitting your application to SASSA, it undergoes thorough verification and validation processes before approval is granted.

2. Information Verification: SASSA verifies the details provided in the application, including personal information, income, and banking details, to confirm accuracy and eligibility.

3. Document Validation: Documents such as ID copies, proof of residence, and bank statements submitted with the application are validated to ensure authenticity.

4. Approval Process: Once verification and validation are completed and all criteria are met, the application proceeds toward approval.

5. Notification: Applicants are notified of their application status, whether it's approved, pending, or declined.

6. Payment Processing: Upon approval, payment processing begins, and beneficiaries are informed about payment dates and methods.

7. Appeals Process: If an application is declined, applicants have the option to appeal SASSA's decision by providing supporting documents and following the appeals process.

These processes play a crucial role in accurately distributing the SRD R350 Grant to eligible individuals who require financial assistance.

SRD Grant r350 Application Process

SRD R350 Reapplication Process

To reapply for the SASSA SRD R350 Grant after being rejected, follow these simple steps:

  1. Go to the SASSA Appeal website.
  2. Enter your mobile number.
  3. Receive a one-time pin (OTP) on your phone.
  4. Fill in the required details.
  5. Check back later to see your appeal status.

If your application was turned down, you can use this method to try again instead of appealing. Make sure to fix any mistakes before reapplying and ensure you meet all the requirements. If you're unsure about the status of your reconsideration, you can check it using the SASSA Status Check feature.

Appealing Sassa SRD R350 Grant

To appeal a rejection for the SASSA SRD R350 Grant, follow these steps:

  • Visit the SRD Appeal website.
  • Enter your ID number and the mobile number you used in your application.
  • Click "send pin" and wait for an SMS with a verification pin.
  • Enter the verification pin on the appeal website and click "submit".

Your appeal is now submitted.

Keep in mind that the Independent Tribunal will provide a decision within 60 to 90 days after the appeal is lodged. They will review your information, including income or other financial assistance, using SASSA's databases. Their decision is final, and there is no further recourse internally.

If your appeal is declined but you strongly believe you qualify for the SRD Grant and have evidence, you can take it to the High Court for a judicial review. Alternatively, you can seek free paralegal advice from organizations like Black Sash, Legal Aid, or Law for All.

What is the Processing Time for the Application of the SASSA SRD Grant?

The time it takes to process the SASSA SRD R350 Grant application can vary, ranging from a few weeks to several months. This variation depends on factors such as the complexity of the case, how complete the application is, and the number of applications being processed at the time.

How to Cancel your SRD R350 Grant Application?

To cancel your SASSA SRD R350 Grant application, follow these steps:

  • Go to the SASSA website at srd.sassa.gov.za.
  • Scroll down until you see the "Cancel My Application" option.
  • Click on the option.
  • Enter your ID number and mobile number.
  • Click 'send pin'.
  • You'll receive an SMS with a 6-digit One Time Pin (OTP) number.
  • Enter the OTP number to verify.
  • Click 'Cancel My Grant'.
  • A confirmation message will appear, asking if you're sure about the cancellation.
  • Choose 'yes' to continue with the cancellation or 'no' to cancel the action.

Please note that it may take up to 7 days to process the cancellation request.

How To Reinstate Your Canceled SRD R350 Grant Application?

To reinstate your canceled SASSA SRD R350 Grant application, follow these steps:

  • Go to the SASSA SRD website.
  • Click on 'reinstate my canceled grant application' under the "Cancel My Application" tab.
  • Enter your ID number and mobile number in the required fields.
  • Click 'send pin'.
  • You'll receive an SMS with One Time Pin (OTP).
  • Enter the OTP in the required field and click 'Verify pin'.
  • Agree to the terms and conditions.
  • Click 'reinstate my grant' to complete the process.

By following these steps, you can successfully reinstate your canceled SASSA SRD R350 Grant application.

How to Update Your SRD Grant Contact Details?

To update your contact details for the SASSA SRD R350 Grant, you can follow these steps:

  • Visit the SRD Grant Status Check Page.
  • Enter your details, including your old cellphone number.
  • Provide your new phone number and specify the reason for the change.
  • Click 'submit' to complete the process.

Alternatively, you can contact SASSA's phone number at 0800 601 011 and choose the option for changing your phone number.

Ensure you have your ID number and application ID ready when updating your contact details.

How to Change Your SRD Grant Banking Details?

To update your banking details for the SASSA SRD R350 Grant, follow these steps:

  1. Go to the SASSA SRD website at srd.sassa.gov.za.
  2. Scroll down to find the 'How do I change my banking details' section.
  3. Enter your South African ID number.
  4. You'll receive an SMS containing a secure link unique to you on the phone number you registered during the application.
  5. Click on the link in the SMS and carefully follow the instructions provided.
  6. After verification, your new banking details will be used for future payments.

Please note that the verification and approval process for changes in banking details typically takes seven to ten business days.

How to Update Name and Surname For SRD Grant 350?

To update your name and surname for the SASSA SRD R350 Grant, follow these steps:

  • Go to the SASSA SRD website at srd.sassa.gov.za.
  • Scroll down to find the section labeled "Request Names and Surname Update."
  • Enter your ID number, name, and surname exactly as they appear on your South African ID document or card.
  • Submit the request for the update to be processed and approved.

It's important to ensure that your details are accurate and up-to-date for the successful processing of your SRD R350 Grant application.

Extension of SRD R350 Grant

The SASSA SRD R350 Grant has been extended until March 2025, providing ongoing support for unemployed individuals in South Africa. This extension was announced by Finance Minister Enoch Godongwana and President Cyril Ramaphosa, highlighting the grant's significance as a crucial source of income for many financially disadvantaged citizens.

Initially introduced during the COVID-19 crisis in 2020, the grant has been consistently extended to aid post-pandemic recovery efforts. Despite the extension, the grant amount remains at R350 per month, with no indication of an increase due to fiscal constraints.

Contact Details for the SASSA Team

Following are the contact means for the Sassa SRD R350 Team:

  1. Toll-Free Call Centre: 0800 60 10 11
  2. Head Office Phone: 012 400 2322
  3. SASSA Head Office Email: [email protected]
  4. List of SASSA Offices: SASSA offices near you

FAQs About SASSA Grant R350

Yes, you can update the Banking Details easily, anytime by following the above guide.

If your SRD Grant is approved, then Sassa direct deposit into your bank account or as a cash withdrawal at partnered retail outlets.

SASSA SRD R350 is paid monthly and its amount is R350 per month. 

All those people in South Africa, who applied for the SRD R350 Grant, can check the status of their appeal from above given method or by visiting to official website of Sassa. You can also check the status via WhatsApp, SMS, or visiting to nearest office of Sassa.

SASSA SRD R350 Grant Payday Date for March is 23 March to 27 March 2024. For more details check SASSA Payment Dates here.

It can happen because Sassa may have canceled your Application. If you have provided incorrect bank account information that can also be the reason for not receiving payment. Also, if your bank account has an excess amount, then it can also be the reason for not receiving payment. 

If your SASSA SRD R350 is still pending, then it means the SASSA team is still processing your application. So, you have to wait until the team completely goes through your application. 


We have explained everything about SRD Grant R350 from application to eligibility criteria to SRD Status Check. Still if you have any issues or facing any problems in receiving SASSA SRD Grant R350, let us know in the comment section. We will try our best to help you in all possible ways.