Question 1

What documents do I need to change my SASSA phone number?

Accepted Answer

You may need to provide identification documents such as your South African ID card, passport, or driver's license for verification purposes.

Question 2

Is there a fee for changing my SASSA phone number?

Accepted Answer

No, there is no fee associated with changing your SASSA phone number.

Question 3

How long does it take to update my SASSA phone number?

Accepted Answer

The time taken to update your SASSA phone number may vary depending on the method you choose and SASSA's processing time. Online updates may be processed faster than offline methods.

Question 4

Can I change my SASSA phone number more than once?

Accepted Answer

Yes, you can update your SASSA phone number multiple times if needed. However, it's important to note that only one contact detail update request is allowed every 24 hours.

Question 5

Will changing my SASSA phone number affect my grant payments?

Accepted Answer

Changing your SASSA phone number should not affect your grant payments. However, it's crucial to ensure that your new phone number is accurately updated to receive important notifications and updates regarding your grant payments.

Question 6

What should I do if I encounter issues while changing my SASSA phone number?

Accepted Answer

If you encounter any issues while changing your SASSA phone number, you can contact the SASSA call center at 0800 60 10 11 for assistance and guidance.

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